무료 온라인 호텔 설문조사 메이커

Create professional, efficient surveys with Jform to get important insights about your hospitality business. Customize one of our 10,000+ free survey templates to match your branding and start collecting hotel survey responses in minutes. Improve your hotel’s customer service and overall performance by gathering guest feedback with Jotform.


무료 호텔 설문조사 템플릿들을 살펴보세요

호텔 설문조사를 어떻게 시작하는지 모르겠나요? 저희의 다양한 무료 템플릿들 중 하나를 사용해서 귀하의 창의력을 발휘해보세요. 템플릿을 선택하고 귀하의 브랜드에 맞게 맞춤 설정한 후 고객들에게 설문조사를 보내기만 하면 됩니다.

호텔 평가 양식

Template hotel-evaluation-form

Hotel Feedback Form

Template hotel-feedback-form

Guest Feedback Survey

Template guest-feedback-survey


호텔 설문조사 양식을 몇 분 안에 만듭니다

드래그 빌더

Our powerful drag-and-drop survey builder makes creating the perfect hotel survey a breeze. Our builder includes thousands of fully customizable survey templates and hundreds of great widgets.

Organize Your Data in Jform Tables

Collect important feedback from hotel guests and manage and analyze their responses in one centralized place. Jform Tables makes it easy to gauge guest satisfaction levels.

설문조사 공유

설문조사를 귀하의 호텔 웹사이트에 임베드하거나 링크로 공유하여 쉽게 접근하고 찾을 수 있도록 하세요. 스캔 가능한 QR 코드를 생성하거나 소셜 미디어 페이지에서 설문조사에 연결할 수도 있습니다.

직관적인 설문조사 디자인

저희의 드래그 설문조사 빌더는 사용하기 쉬울 뿐만 아니라, 호텔 설문조사를 귀하가 원하는 방식대로 디자인하고 느껴질 수 있게 해주는 유용한 설문조사 위젯들도 제공합니다. 설문조사 경험이 귀하의 호텔 기준에 부합하도록 진행률 표시줄, 저장하고 나중에 계속하기 버튼 등을 삽입하십시오.

오프라인 피드백 수집

Jform’s surveys allow you to collect important guest feedback offline. Your guests can fill out your surveys from tablets, mobile devices, and even desktop computers.


What our users say about Jform

This is the best tool ever!!! When we were looking for a solution for online registrations, options that we saw involved spending thousands of dollars with no easy customization - it involved paying developers for their time! With Jform, you can make changes yourself and don't need a whole lot of experience in developing or coding! Love it and will probably continue using it for many years to come!

Alissa Kline, Council Assistant, KLMCarpenters

호텔 설문조사에 대해 더 알아보세요

All your questions about Jform — answered. Check out our FAQs for answers to common questions, or contact our support team for further information.

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What is a hotel survey?

A hotel survey, also known as a hotel satisfaction survey, is a type of survey that aims to measure guest satisfaction in order to improve hotel practices and address possible pain points. Hotel surveys often ask about different aspects of a hotel and its amenities.

For example, most hotel surveys ask how the guest booked their stay, how many nights they stayed at the hotel, how the guest enjoyed their experience, whether the guest tried out any extra hotel offerings, and whether they’d like to share any additional information with the hotel. Hotel surveys also frequently ask guests to rate their experiences on a scale from 1–5 and to flag anything that was either outstanding or negative about their stay.

Hotels can conduct surveys online or in person, but most opt to send out their surveys via email or another electronic method to save time and paper. By creating a custom online hotel survey with Jform, you can personalize your survey to ask about topics that are specific to your property. Once you’ve customized your survey to match your needs, all you have to do is send it out via email, a direct link, or QR code, or by embedding your survey on your hotel’s website.

피드백 설문조사에서 어떤 것들을 물어야 하나요?

  • 저희 서비스에 대한 전반적인 만족도를 어떻게 평가하시겠습니까?
  • 저희 서비스를 다른 사람들에게 얼마나 추천하시겠습니까?
  • 저희가 무엇을 더 잘 할 수 있었을까요?
  • 저희의 서비스에 대해 어떻게 생각하셨나요?
  • 다음 호텔 서비스들을 귀하가 선호하는 순서대로 순위를 매겨주세요.

호텔 투숙객 만족도 설문조사는 무엇인가요?

고객 만족도 조사 또는 객실 설문조사는 숙박 중이거나 숙박이 끝난 고객들에게 제공되는 설문조사입니다. 이 설문조사는 귀하의 호텔이나 비즈니스에 대한 피드백을 모읍니다.

관광 피드백이 중요한 이유는 무엇인가요?

귀하의 방식과 서비스를 개선하고 업그레이드하려면 방문객의 피드백을 듣는 것이 중요합니다. 이것은 귀하가 손님을 돌보기 위해 최선을 다하고 있음을 보여줄 뿐만 아니라 호텔의 장점과 단점을 더 잘 이해할 수 있게 해줍니다.

호텔 설문조사는 어떻게 실시하나요?

Creating an online hotel survey is easy with Jotform. Just log into your Jform account and click Create Form. Browse the form templates or start from scratch. Use Jform’s drag-and-drop builder to add questions to your survey and customize it to match your brand. You can even use conditional logic to tailor each responder’s experience according to their responses. Then simply share your survey via a link or QR code or by embedding it in your website.

What are the subtypes of hotel surveys?

There are a few different subtypes of hotel surveys. The most common subtypes are in-stay and post-stay surveys. In-stay surveys are surveys that guests receive shortly after their check-in, while post-stay surveys go out to guests after they check out.

There are also other subtypes of hotel surveys that don’t concern guests, such as hotel employee satisfaction surveys, hotel evaluation surveys, and hotel client surveys.

What types of questions are typically included in a hotel survey?

Depending on the subject of your hotel survey, the questions you ask may vary. Here are a few general questions to ask on your survey, no matter the subject:

  • How did you book your stay with us
  • How many days did you stay with us
  • Did you use any of our hotel amenities (pool, spa, dining room, etc.)?
  • How would you rate your overall satisfaction with your stay?
  • What part of your stay exceeded your expectations?
  • What part of your stay wasn’t as enjoyable as you expected?
  • Do you have any suggestions for improvements?

Who uses the data collected from hotel surveys?

Both upper management and team members use the data collected from hotel surveys to foster a more hospitable and professional hotel environment.

How often are hotel surveys conducted?

You can conduct hotel surveys as frequently as you’d like. Some hotels send out surveys to guests after every experience they offer — like spa sessions, dining experiences, and off-site excursions — to gather feedback and suggestions about individual hotel experiences. Some hotels opt to send out a survey after the guest has checked out to get a more holistic view of their entire stay. The choice is up to you and what you feel would work best for your hotel.

Are hotel surveys only for guests who had a negative experience?

No, hotel surveys are for all guests. Guests who had a negative experience might be more inclined to share their opinions with you, but that doesn’t mean that guests who had a good experience shouldn’t fill out your survey. Guest surveys should be for all guests, no matter whether their stay was negative or positive. Both types of responses will help your hotel create a better experience in the future.

How do hotels ensure the authenticity of survey responses?

You can encourage authentic and honest responses by creating a survey that’s both welcoming and professional. You can create a professional hotel survey with Jform to show your commitment to providing stellar service. You can customize it to fit your needs with our drag-and-drop builder and integrate it with helpful tools to streamline your survey review cycle. Jform also allows you to set a limit of one response per user to help combat spam responses.