무료 리커트 스케일 생성기

올바른 팁, 요령 및 도구를 사용하면 Likert 척도 설문조사를 만드는 것이 어렵지 않습니다. 간단한 4단계로 이를 수행하는 방법은 다음과 같습니다.

설문조사 대상 및 목적 파악

When you’re creating a Likert scale survey, you first need to define your audience and purpose. Who will receive and complete your Likert scale survey? What are you hoping to learn from or accomplish with your Likert scale survey results?

Say, for example, you recently opened a restaurant and would like to get a better understanding of how your patrons view it. Creating and distributing a Likert scale survey is a perfect way to find out how they feel about your menu, staff, cleanliness, music, prices, and overall ambience.

설문조사 질문 만들기

Once you’ve established your audience and purpose, it’s time to write your survey questions. To do this properly, it’s important that your questions meet several criteria.

They should be well organized

설문조사는 수신자가 실제로 완료할 때 가장 효과적이므로 Likert 척도의 설문조사는 간단하고 간단하며 응집력이 있어야 합니다. 그렇지 않으면 수신자가 좌절감을 느끼고 이를 포기하게 됩니다.

Ask a few questions about the same topic consecutively — food, ambience, staff friendliness, and knowledge — and then move onto the next. Grouping similar questions together under a label or subheader is a great way to keep them organized (i.e., keep all questions related to the menu under a “Food and Drink” subheader). Throughout your Likert scale survey, there should be no confusion as to what you’re asking or how one question relates to another.

They should be specific

The most valuable Likert scale surveys deliver honest, accurate feedback, so it’s important to remove all ambiguity. Say, for example, that you’re asking your patrons about service satisfaction. Each question should focus on a different aspect of your restaurant.

Don’t ask, “How satisfied were you with our service?” Instead, ask a question for each type of service, like

• 저희 발렛 서비스에 얼마나 만족하셨나요?
• 저희 서버에 얼마나 만족하셨나요?
• 저희 욕실 승무원에 대해 얼마나 만족하셨나요?

Asking broad or vague questions can create false and inaccurate data. If one of your survey respondents loved their server but felt the valet service took too long, how would they rate the service? Changing how you word some of your questions or making them more specific can help you home in on what exactly you need to improve in your restaurant.

In this particular example, your survey’s audience would be your restaurant’s patrons, and its purpose would be to understand what’s working and what’s not so you can make improvements.

With Likert scale surveys, you can take the guesswork out of customer satisfaction and get immediate, actionable, nuanced feedback that can help you optimize your business and make more money.

명확하고 간결하며 유도적이지 않아야 합니다

In addition to being well organized and specific, your questions need to be clear and non-leading. They shouldn’t be too lengthy or contain confusing language that can trip up your respondents.

For example, if you ask your patrons, “How satisfied were you with our clean restaurant?” you’re making the assumption that they found it clean. They may answer inaccurately or dishonestly just to move onto the next question.

Pro tip: Including questions instead of statements in your survey also helps reduce potential bias. There may be a big difference between how your respondents would answer questions like “How satisfied were you…” vs statements like “I was satisfied with…”

사용할 포인트 시스템 결정

No matter what type of Likert scale survey you’re creating — customer feedback, employee motivation, or market research survey — you’re probably going to use one of these point systems:

• Three points: This includes a choice of two polar options (one positive and one negative) and one neutral option (e.g., Satisfied, Dissatisfied, and Neither Satisfied nor Dissatisfied).
• Four points: This system gives two positive and two negative options, with no neutral option.
• Five points: This offers two positive and two negative options, plus one neutral option.
• Six points: This includes three positive and three negative options, with no neutral option.
• Seven points: This provides three positive and three negative options, plus one neutral option.
• Nine points: This scale includes four positive and four negative options, plus one neutral option.

These point systems are the most widely used and recognized Likert scales, which can help improve the chances your survey respondents will both understand and complete your survey since they’ll be familiar with its structure.

While you really can’t go wrong with any one of these scales, the five- and seven-point Likert scales are the most popular. Survey respondents need adequate choices, and these two scales give them a nice blend of both positive and negative answers, as well as one neutral option, without overwhelming them.

Additionally, once you’ve decided which point system you’re going to use for your Likert scale survey, it’s a good idea to use it throughout the whole survey, from first to final question. (You can, of course, switch it up from survey to survey.) Changing your scale system within a survey may confuse or frustrate your respondents, leading to inaccurate data.

Jform으로 Likert 척도 구축하기

마지막으로, 목적과 대상을 식별하거나 질문을 만들고 포인트 시스템을 선택해서 Likert 척도 설문 조사 청사진의 초안을 작성했다면, 이제 구축 작업을 시작할 준비가 됐습니다. Jform은 Likert 척도 설문조사를 작성, 맞춤 설정, 전파 및 분석하기 위한 완벽한 도구입니다.

Here’s all you have to do:

1. 처음부터 설문조사를 만들거나 Jform의 800개 이상의 사전 제작된 설문조사 템플릿 중 하나를 사용하세요.
2. 브랜드 로고, 색상, 전반적인 스타일을 통합한 다음 선별되고 간결한 질문을 추가하여 마음에 드는 대로 맞춤설정하세요. Likert 평가 척도(3~9개 옵션 제공)를 선택하고 평가 척도 텍스트(매우 만족, 다소 만족 등)를 추가하고 설문조사에서 평가 척도 텍스트를 정렬하는 방법을 선택할 수도 있습니다.
3. 모양이 만족스러우면 버튼 클릭만으로 Likert 척도 설문조사를 게시할 수 있습니다. 링크를 통해 친구, 가족, 동료 또는 후원자와 공유하고, 조직의 웹사이트에 삽입하거나, 이메일로 보내거나, PDF로 다운로드하여 실제 사본을 인쇄하고 배포할 수도 있습니다.

Jform은 포괄적이고 완벽하게 맞춤 설정 가능하며 안전하고 코딩할 필요 없으므로, 모든 업종의 사업자들이 멋진 디자인과 전문적이면서도 매우 중요한 요소인 재미와 매력이 있는 설문 조사들을 만들 수 있게 해줍니다.