Guest Survey Software
From hotel check-ins to event exits, Jform’s guest survey software helps you collect honest feedback to improve service and boost loyalty. Create branded surveys in minutes, share them via QR codes or links, and analyze results in real time — all with a secure, no-code platform.
Guest Survey Templates
Get started quickly with professional guest survey templates. Whether you manage a boutique hotel, Airbnb, resort, or live event, these customizable templates help you capture key insights — fast.
혜택
Why Choose Jform for Guest Surveys?
No-Code Customization
Easily build and customize your guest surveys using Jform’s intuitive drag-and-drop builder. Add star ratings, scale questions, open text fields, and more — no tech experience needed.
QR Code and Mobile Link Sharing
Place a QR code in hotel rooms, menus, or event signage so guests can quickly access your survey on their mobile device. You can also send feedback links via email or SMS.
Real-Time Reporting with Report Builder
Use Jform Report Builder to turn responses into visual reports with graphs, charts, and summaries. Track satisfaction trends, pinpoint issues, and share interactive reports with your team or property managers.
Mobile-Optimized Surveys
All surveys are mobile-responsive, so guests can provide feedback comfortably on smartphones or tablets during or after their stay.
Integrated with Your Hospitality Tools
Connect your surveys to platforms like Google Sheets, Mailchimp, or CRM tools to streamline data collection and follow-up communication.
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Jform에 대한 사용자의 의견
자주 묻는 질문들
Jform에 대한 귀하의 모든 질문이 응답되었습니다. 일반적인 질문들에 대한 응답을 위해 자주 묻는 질문들을 확인하거나 더 많은 정보를 위해 저희의 고객 지원팀에 연락해 주십시오.
What is guest survey software?
Guest survey software is a digital solution that allows hospitality businesses and event organizers to gather structured feedback from guests or attendees. This feedback helps improve customer service, identify operational issues, and increase satisfaction. With Jform, you can build beautiful, branded guest surveys without any coding and distribute them across multiple channels for fast, high-quality responses.
How can Jform improve my guest feedback process?
Jform streamlines the feedback process by allowing you to build fully customized surveys, share them instantly via QR code, and analyze data with built-in reporting tools. Whether you want to understand check-in experience, dining quality, or post-event impressions, Jform helps you gather targeted feedback and take action immediately.
How do I analyze guest survey responses?
With Jform Report Builder, you can instantly turn guest survey submissions into insightful visual reports. View satisfaction trends, filter results by property or event, and identify top pain points. Reports can be customized with your logo and shared as links or PDFs, making it easy to update teams or present to stakeholders. You can also export data to spreadsheets or connect to your PMS or CRM system.
Can guests fill out surveys on mobile devices?
Yes — all Jform surveys are fully mobile-responsive. Guests can complete them on any smartphone or tablet, whether scanning a QR code in a hotel room or tapping a link after checkout. This ensures higher response rates and convenience for travelers or event attendees.
Can I customize surveys with my brand and logo?
Absolutely. Jform allows full customization, including logos, colors, fonts, and background images. You can create a branded experience that reflects your hotel, event, or rental property’s identity — helping build trust and consistency.