Feedback Survey Software

Jform’s feedback survey software helps you capture insights from customers, employees, and event attendees — all in one easy-to-use platform. Build branded surveys in minutes, share them anywhere, and visualize trends instantly to drive smarter decisions.

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Feedback Survey Templates

Skip the blank page. Use professionally designed templates to launch your feedback surveys faster. Whether you’re gathering customer opinions, employee input, or post-event reactions, Jform’s templates are fully customizable to your goals.

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Turn Feedback into Action

With Jform’s Report Builder, you can instantly convert survey responses into insightful charts and trends that highlight what matters most. Quickly identify opportunities or issues so you can make smart, data-driven decisions without waiting weeks for analysis.

Automate Follow-Ups & Alerts

Set up automated workflows that notify your team, trigger personalized emails, or update your CRM the moment feedback comes in. This ensures no important response slips through the cracks and keeps your operations running smoothly.

Anonymous Surveys for Honest Answers

Boost participation and encourage open, candid responses by offering anonymous surveys — essential for sensitive employee or customer topics. Anonymity fosters trust, giving you clearer insights into what people truly think and feel.

Branded, Trust-Building Experiences

Customize every detail of your surveys to match your brand’s logo, colors, and voice, creating a seamless, professional experience. Branded surveys build credibility and reassure respondents their feedback is handled by a team they know and trust.

Reach Audiences Anywhere

Share surveys through emails, direct links, QR codes, or by embedding them on your website — all fully mobile-responsive. This makes it simple to gather feedback wherever your customers or employees are, increasing response rates effortlessly.

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Jform에 대한 사용자의 의견

Jform은 우리 회사에 큰 도움이 되었으며 내부 및 외부적으로 비즈니스 프로세스를 자동화하는 데 매우 유용했습니다. 나는 이것이 얼마나 역동적인지, 그리고 캡처한 데이터를 사용하여 수많은 도구를 구축할 수 있는지를 좋아합니다.

Jaime Lockward, Business Process Innovation Manager, Hire Horatio CX

자주 묻는 질문들

Jform에 대한 귀하의 모든 질문이 응답되었습니다. 일반적인 질문들에 대한 응답을 위해 자주 묻는 질문들을 확인하거나 더 많은 정보를 위해 저희의 고객 지원팀에 연락해 주십시오.

What is feedback survey software, and how does it help my business?

Feedback survey software lets you easily create surveys to collect opinions, reviews, or suggestions from customers, employees, or event attendees. With Jform, you can design fully customized surveys, share them anywhere, and turn responses into visual insights that help you improve products, services, and overall satisfaction.

Can I automate follow-ups or notify my team when feedback is received?

Yes! Jform makes it simple to set up automatic emails or alerts based on survey submissions. You can instantly notify team members about critical feedback, send thank-you messages to respondents, or even create tasks in your CRM — ensuring every piece of feedback gets timely attention.

How does Jform handle anonymous or confidential surveys?

Jform gives you full control to create anonymous surveys by removing identifying fields and disabling IP tracking. This encourages honest, open responses, which is especially important for sensitive topics like employee satisfaction or confidential customer concerns.

Is it easy to analyze feedback data in Jform?

Absolutely. With the Jform Report Builder, you can instantly visualize feedback through charts, graphs, and summary dashboards. It’s easy to filter results by customer type, product, or department so you can uncover trends and share professional reports with your team.

Can I share my feedback surveys on different platforms?

Yes. Jform surveys are extremely flexible — you can embed them on your website, send direct links via email, generate QR codes for printed materials, or share on social media. Every survey is also mobile-friendly, so people can respond on any device.

Is feedback data secure and compliant with privacy standards?

Definitely. Jform uses 256-bit SSL encryption to protect all data in transit and at rest. The platform also supports GDPR compliance features, plus advanced privacy controls like password-protected forms and HIPAA friendly feature options for handling sensitive data.