Customer Satisfaction Survey Software
Understand how your customers really feel — and act on it. With Jform’s powerful survey software, you can design professional customer satisfaction surveys, collect responses across platforms, and turn insights into action — no tech skills required.
Customer Satisfaction Survey Templates
Get started fast with pre-built survey templates that you can fully customize. Whether you're assessing service quality or gathering post-purchase feedback, these templates help you capture the right data instantly.
혜택
Why Choose Jform for Customer Satisfaction Surveys?
No-Code Survey Builder
Design custom surveys with drag-and-drop simplicity. Add logos, change themes, and tailor questions — all without writing a single line of code.
Multi-Channel Sharing
Send surveys via email, embed them in your website, or share via QR code or mobile link. Reach customers wherever they are.
Real-Time Response Tracking
Visualize satisfaction trends with live analytics, response filters, and downloadable reports — perfect for making fast, informed decisions.
Conditional Logic for Personalization
Ask smarter follow-up questions based on previous answers to make surveys feel personal and relevant.
강력한 연동들
Connect Jform with CRMs, email platforms, and analytics tools to keep feedback flowing into your existing workflows.
사용후기
Jform에 대한 사용자의 의견
자주 묻는 질문들
Jform에 대한 귀하의 모든 질문이 응답되었습니다. 일반적인 질문들에 대한 응답을 위해 자주 묻는 질문들을 확인하거나 더 많은 정보를 위해 저희의 고객 지원팀에 연락해 주십시오.
What is customer satisfaction survey software?
It’s a digital tool that helps businesses create, distribute, and analyze surveys to understand how satisfied their customers are with products, services, or experiences.
Why is customer satisfaction important?
Happy customers are more likely to return and refer others. Measuring satisfaction helps identify pain points, improve offerings, and build stronger customer relationships.
How do I analyze the results from Jform surveys?
Jform offers built-in analytics dashboards, charts, and export options so you can track satisfaction scores, filter results, and make data-backed decisions.
Can I use Jform surveys on mobile?
Yes! All Jform surveys are mobile-responsive by default, so customers can complete them easily on any device.
Is Jform secure for collecting customer data?
Absolutely. Jform uses 256-bit SSL encryption, GDPR-compliance tools, and offers options like HIPAA compliance for sensitive data.
Can I automate follow-up actions based on responses?
Yes, with integrations and conditional logic, you can trigger emails, alerts, or CRM updates based on how a customer answers your survey.