All stories / Horatio
How Horatio streamlines business operations with Jform
Discover how Horatio, a customer experience outsourcing firm, transformed its operations with Jform, automating workflows, data collection, and boosting productivity.
Optimizing workflows with Jform
Workflow indicators
50+
Data trackers
20+
Business intelligence dashboards
30+
Horatio
Industry:
IT 및 기술
Organization Size:
대
Use Cases:
Data collection, conditional logic, email automation, approval workflows
에 대한
Horatio is a leading customer experience outsourcing firm that specializes in providing businesses with skilled agents to manage diverse tasks. Leveraging Jform, Horatio streamlines operations through automated workflows, data collection, and integrations, enabling enhanced productivity and superior client service.
Challenge
Horatio struggled with time-consuming, manual data entry using Excel for tracking and managing tasks. This process consumed valuable resources, hindered productivity, and slowed operations.
Solution
By implementing Jform, Horatio automated key processes like job applications, HR requests, and client operations. Features such as conditional logic, integrations with Google Sheets, and Jform Workflows streamlined data collection and approval processes.
결과
Horatio significantly increased productivity, saving hours of manual work through automation and integrations. Teams now efficiently manage over 20 trackers and 30 business intelligence dashboards, enabling faster task completion and more time for core business functions.
Forms for efficiency
Doing one form for both options is much easier for the user instead of making 10 forms for different situations.
Chief of Staff, Horatio
