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How a family-owned jewelry business modernized operations with Jform

Learn how Yadav Jewelry, a family-owned Bay Area legacy business that has been around for more than 40 years, understands that precision and attention to detail are paramount when it comes to jewelry. That's why they use Jform to fine-tune their ordering process.

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Yadav Diamonds and Jewelry

Modernizing operations with Jform

Order forms & PDFs

200+ monthly

Customer satisfaction with Jform

100%

Hours of admin work reduced

10+ weekly

Yadav Diamonds and Jewelry

Yadav Diamonds and Jewelry

Industry:

소매업 및 전자 상거래

Company Size:

작은

Use Cases:

Online order forms, custom PDFs, monday.com integration, and conditional logic to streamline ordering process

About

Yadav has been a family-run business since the beginning of its establishment in 1983. Specializing in engagement rings and fine jewelry, Yadav Diamonds and Jewelry became a recognized name not only for its exquisite craftsmanship but also for its contributions to San Francisco’s history and identity.

Challenge

Yadav Diamonds and Jewelry needed a more efficient and customizable alternative to paper forms for collecting orders

Solution

With Jform, Yadav Diamonds and Jewelry implemented online order forms with built-in conditional logic, to streamline the user experience.

결과

The online order process resulted in a better user and administrative experience. Customer satisfaction increased and administrative time decreased.

Modernizing operations with Jform

The moment we started using Jform, everybody was on board instantly — and nobody wanted to go back.

Edan Yachdav

Sales and Operations Manager, Yadav Diamonds and Jewelry