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Jones Soda가 Jform을 사용하여 고객과 연결하는 방법
Discover more about how Jones Soda uses Jform to stay connected with their customers and streamline operations.
Jones Soda
Industry:
제조
Organization Size:
작은
Use Cases:
Contact form, Jform PDF Editor
에 대한
Founded in 1995 and headquartered in Seattle, Jones Soda is known for its unique soda flavors, such as Green Apple, Blue Bubblegum, and Pumpkin Pie. The brand stands out for its creative labels featuring customer-submitted photos and bottle caps with personalized messages. By prioritizing consumer creativity and interaction, Jones Soda has established itself as a customer-focused and innovative brand.
Challenge
Jones Soda's dedication to customer engagement required efficient tools for managing various tasks, such as collecting customer inquiries, processing model release forms for their iconic labels, handling bottle cap message submissions, and powering contests. Previously, manual processes, such as mailing signed forms, were time-consuming and inefficient, hindering their ability to scale.
Solution
Jform provided Jones Soda with intuitive, customizable forms to manage their customer interactions seamlessly. The company now uses Jform for embedding contact forms on their website, digitizing model release forms, and enabling easy submissions for bottle cap messages.
결과
With Jform, Jones Soda has significantly improved their operational efficiency and strengthened their connection with customers. Digitizing processes like model release forms and bottle cap message submissions has saved time and enhanced the customer experience. Jform's ease of use enables Jones Soda to maintain its customer-centric approach while focusing on creative and engaging initiatives.
