I can pay using card to upgrade account.

  • 안준상
    2023년 9월 1일 오전 3:28에 질문함

    카드결제를 하려고하는데 결제창으로 넘어가지 않습니다

    Jform Thread 5493893 Screenshot
  • Shirized Ina Garces Jform Support
    2023년 9월 1일 오전 9:42에 응답함

    Hi 안준상,

    Thanks for reaching out to Jform Support. Unfortunately, our Korean Support agents are busy helping other Jform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Korean, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I went ahead and checked the status of your email address and I can see that it's currently on the Guest account. Please make sure to create a Jform account first, you can sign up for an account here. Once done, you can then try upgrading your account. Here's how:

    1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

    I can pay using card to upgrade account Screenshot 50

    You can also upgrade your subscription on your account’s Upgrade/Billing page.

    I can pay using card to upgrade account Screenshot 61

    2. On the Pricing page, choose the plan you want to buy.

    3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

    Here’s an example of the Bronze plan:

    I can pay using card to upgrade account Screenshot 72

    After you click on Continue, you'll need to enter your Credit/Debit Card details.

    I can pay using card to upgrade account Screenshot 83

    If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.

    Let us know if you need any more help.