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How New Riff Distilling uses Jform to be more efficient

Discover how New Riff Distilling, a fast-growing family-owned distillery, uses Jform and Zapier to streamline operations, enhance customer engagement, and maintain high-quality bourbon production.

New Riff Distilling

Streamlining workflows with 30+ forms

Number of forms used

30+

Time spent implementing Jform

1.5 years

Year established

2014

New Riff Distilling

New Riff Distilling

Industry:

제조

Organization Size:

Small, Medium

Use Cases:

Collecting e-signatures, event management, data collection

에 대한

New Riff Distilling, a family-owned distillery based in Newport, Kentucky, has rapidly grown into a premier spirits brand since its establishment in 2014. Renowned for its high-quality bourbon and unique blends, the company integrates innovation into both its craft and operations.

Challenge

New Riff Distilling faced scaling challenges as it rapidly expanded, tripling in size over seven years.

Solution

New Riff adopted Jform to enhance its processes both internally and externally. Initially used for collecting e-signatures, Jform quickly became integral to the company’s operations, supporting event contracts, customer pickups, sign-in forms, and nonprofit identification forms. 

결과

Jform enabled New Riff to improve operational efficiency across departments, reducing confusion and accelerating project completion. The automation tools freed up resources, allowing the company to focus on crafting its high-quality bourbon and spirits.

Approval flow process with Jform

The approval flow process with Jform is very helpful. It’s helped alleviate a lot of confusion between departments, allowing us to get projects done quicker. Jform Workflows has really made that day-to-day work much more efficient.

Aly Fossett

Single Barrel Program director, New Riff Distilling