금일 결제 건 취소 요청드립니다.

  • leezz02224
    2023년 11월 23일 오후 9:40에 질문함

    다음 결제일은 아직인데

    오늘 자동결제가 되었어요.

    취소 부탁드리겠습니다.

  • Catherine Jform Support
    2023년 11월 24일 오전 12:01에 응답함

    Hi leezz02224,

    Thanks for reaching out to Jform Support. Unfortunately, our Korean Support agents are busy helping other Jform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Korean, let us know and we can have them do that. But keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand you want to cancel your subscription. We've canceled and refunded the Bronze annual subscription and moved your account back to our Starter plan. Please allow 5 to 10 business days for the funds to reflect in your account.

    Let us know if there’s anything else we can help you with.