결제 취소 요청

  • knfmentoring
    2023년 11월 19일 오후 11:28에 질문함

    금일 요금제를 선택하고 결제하였는데,

    월간 결제로 진행되는 줄 알았으나 연간 결제가 되었습니다.


    해당 결제 건 취소 부탁 드립니다.

    금일 중으로 결제 취소 되어야 함에 따라 빠르게 확인 해주시고 결제 취소 부탁 드립니다.

  • knfmentoring
    2023년 11월 20일 오전 1:40에 응답함
    Hello
    When can I get an answer to the above question?
    I've been waiting, can you take care of it quickly?
    If the payment is canceled, I will pay again on a monthly plan.
    2023br/> 11월 20일 (월) 오후 1:28, Jform <noreply>님이 작성:
    </noreply>...
  • Andreas Jform Support
    2023년 11월 20일 오전 5:07에 응답함

    Hi knfmentoring,

    Thanks for reaching out to Jform Support. Unfortunately, our Korean Support agents are busy helping other Jform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Korean, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I see that you also asked this question on another thread. You can check out our answer to that here. But I noticed you already got refunded.

    Reach out again if you have any other questions.