How to cancel a subscription

  • exitovtc
    2023년 7월 10일 오전 12:27에 질문함

    폼 이용을 7월 까지 하고 취소를 하려고 합니다.

    7월 25일 결제로 취소를 하려고 하는게 취소 방법 안내 부탁드립니다.

  • Felizio Jform Support
    2023년 7월 10일 오전 2:42에 응답함

    Hi exitovtc,

    Thanks for reaching out to us for help. Sure, you can easily cancel your subscription. It's easy, let's do it:

    1. On your My Forms page, hover your mouse over your avatar in the top-right corner and click on Settings.

    How to cancel a subscription Image 1 Screenshot 40

    2. Under the Billing tab, click on Change Plan.

    How to cancel a subscription Image 2 Screenshot 51

    3. Click on the Downgrade button to switch to the Starter (Free) Plan.

    How to cancel a subscription Image 3 Screenshot 62

    4. There will be a pop-up window with some extra information about the downgrade. Please follow those instructions to continue canceling your plan.

    Please also check out our guide about How to Cancel your Subscription.

    Let us know if you need any more help.