Question about monthly subscription

  • withedumentoring
    2023년 6월 20일 오전 12:26에 질문함

    월 결제로 jotform을 사용한다고 가정했을 때에,

    6/26일에 결제하면 7/25일까지 사용이 가능한 것일까요?

  • Christy Jform Support
    2023년 6월 20일 오전 1:08에 응답함

    Hi withedumentoring,

    Thanks for reaching out to Jform Support. Unfortunately, our Korean Support agents are currently unavailable. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Korean, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. If you choose to be in a monthly paid plan starting June 26th, you can have it until July 25th. Please note our paid subscription is expected to auto-renew on the next billing date. If you decide to stop the auto-renewal, you may refer to this guide on how to cancel a subscription and downgrade back to free. Once your plan is back to Free, usage limitations will be applied to your account so take note of the limitations here.

    Reach out again if you have any other questions.