Dialpad considers itself a HIPAA-compliant platform with enterprise-level encryption and customizable data retention policies. If you dig a little further into the website, you’ll see Dialpad refer to its products as “HIPAA-ready.”
Healthcare clients can sign a Business Associate Agreement (BAA) with one click. The website explains one stipulation with the BAA: It doesn’t cover the use of Dialpad fax for PHI or the use of text messaging to communicate patient information to non-Dialpad users.
Is
HIPAA Compliant?
Does Dialpad enable HIPAA compliance?
Reference link for Dialpad:
https://view.highspot.com/viewer/5e750c84b7b7394d864b96b5Product details
Product description
Dialpad is an AI-powered customer intelligence platform. Its three major offerings are Ai Voice, Ai Contact Center, and Ai Sales Center.
This web page was updated on March 22, 2024.
Disclaimer:
Readers should perform their own research before making the final decision. The information on the Jform HIPAA Compliance Checker does not constitute official healthcare or legal advice. Jform is not liable for any damage or liabilities arising out of or connected in any manner with this platform.
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