Just so you know
Metrofax offers secure, encrypted fax communication services. The built-in faxing features allow users to quickly send information from a cell phone or computer as a fax.
Even though Metrofax provides encryption to protect transmitted information, it appears to be missing some capabilities required for HIPAA compliance. When sharing PHI through a third-party provider, HIPAA regulations require a signed Business Associate Agreement. This BAA must be in place for Metrofax’s services to meet HIPAA compliance.
Check with Metrofax to see if they will sign a BAA.