# Shopify AI Agents for 2026: Smarter Customer Support & Sales **Shopify AI Agents** # 당신의 Shopify 스토어가 더욱 스마트해졌습니다 Add instant, AI-powered customer service to your Shopify store. From order tracking to product recommendations, your smart assistant handles it all. [**Get the App** — It’s Free](https://apps.shopify.com/jotform-ai-chatbot?jfNext=1)[Try Demo Store](https://store.jotform.com/?jfNext=1) ![Image 1: Jform Shopify AI Agents Hero Image](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWkvc2hvcGlmeS1hZ2VudC9hc3NldHMvaW1nLW1pbi9ob21lcGFnZS9oZXJvLnBuZz92PTAuMQ==/hero.png?w=1024&t=1) ## Faster customer service, happier customers Our powerful tool is designed to streamline support, boost sales, and elevate every customer interaction. ![Image 2: Shopping Bag Icon](https://cdn.jotfor.ms/p/ai/shopify-agent/assets/img-min/homepage/channels/icon-1.svg?v=0.4) ### Product discovery Help customers quickly find the products they’re looking for. Boost sales and delight customers with smart product discovery. ![Image 3: Product discovery](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWkvc2hvcGlmeS1hZ2VudC9hc3NldHMvaW1nLW1pbi9ob21lcGFnZS9jaGFubmVscy8xLnBuZz92PTAuNA==/1.png?w=1024&t=1) ![Image 4: Box Icon](https://cdn.jotfor.ms/p/ai/shopify-agent/assets/img-min/homepage/channels/icon-2.svg?v=0.4) ### Order tracking Keep customers informed with real-time order tracking updates. Automate updates so your team can focus on other tasks. ![Image 5: Order tracking](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWkvc2hvcGlmeS1hZ2VudC9hc3NldHMvaW1nLW1pbi9ob21lcGFnZS9jaGFubmVscy8yLnBuZz92PTAuNA==/2.png?w=1024&t=1) ![Image 6: Speech Baloon Icon](https://cdn.jotfor.ms/p/ai/shopify-agent/assets/img-min/homepage/channels/icon-3.svg?v=0.4) ### 24/7 customer support Answer customer questions instantly. Improve your shop's reliability with nonstop, AI-powered support. ![Image 7: 24/7 customer support](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWkvc2hvcGlmeS1hZ2VudC9hc3NldHMvaW1nLW1pbi9ob21lcGFnZS9jaGFubmVscy8zLnBuZz92PTAuNA==/3.png?w=1024&t=1) ![Image 8: Shopping Cart Icon](https://cdn.jotfor.ms/p/ai/shopify-agent/assets/img-min/homepage/channels/icon-4.svg?v=0.4) ### Update shopping carts Shoppers can now manage their carts by chatting with your AI Agent. Update items and quantities in one place. ![Image 9: Update shopping carts](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWkvc2hvcGlmeS1hZ2VudC9hc3NldHMvaW1nLW1pbi9ob21lcGFnZS9jaGFubmVscy80LnBuZz92PTAuNA==/4.png?w=1024&t=1) ![Image 10: Shine Icon](https://cdn.jotfor.ms/p/ai/shopify-agent/assets/img-min/homepage/channels/icon-5.svg?v=0.4) ### Auto-trained with your store’s data Products, categories, and orders sync instantly. Your AI Agent learns your store in seconds to assist customers accurately — no coding required. ![Image 11: Auto-trained with your store’s data](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWkvc2hvcGlmeS1hZ2VudC9hc3NldHMvaW1nLW1pbi9ob21lcGFnZS9jaGFubmVscy81LnBuZz92PTAuNA==/5.png?w=40&t=1) ![Image 12: Auto-trained with your store’s data](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWkvc2hvcGlmeS1hZ2VudC9hc3NldHMvaW1nLW1pbi9ob21lcGFnZS9jaGFubmVscy81LW1vYmlsZS5wbmc/dj0wLjQ=/5-mobile.png?w=40&t=1) ![Image 13: Pen Icon](https://cdn.jotfor.ms/p/ai/shopify-agent/assets/img-min/homepage/channels/icon-6.svg?v=0.4) ### Matches your brand perfectly Customize your Shopify AI Agent's name, look, and behavior to perfectly represent your brand. ![Image 14: Matches your brand perfectly](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWkvc2hvcGlmeS1hZ2VudC9hc3NldHMvaW1nLW1pbi9ob21lcGFnZS9jaGFubmVscy82LnBuZz92PTAuNA==/6.png?w=40&t=1) ![Image 15: Matches your brand perfectly](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWkvc2hvcGlmeS1hZ2VudC9hc3NldHMvaW1nLW1pbi9ob21lcGFnZS9jaGFubmVscy82LW1vYmlsZS5wbmc/dj0wLjQ=/6-mobile.png?w=40&t=1) ## Introducing **Shopify AI Agents** ![Image 16: Introducing Shopify AI Agents](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWkvc2hvcGlmeS1hZ2VudC9hc3NldHMvaW1nLW1pbi9ob21lcGFnZS95dC10aHVtYm5haWwucG5n/yt-thumbnail.png?w=40&t=1) [**Get the App** — It’s Free](https://apps.shopify.com/jotform-ai-chatbot?jfNext=1) ## Boost your AI Agent with powerful tools 작업을 손쉽게 자동화하세요 — 몇 번의 클릭만으로 주문 관리, 업데이트 전송, 질문 응답 등을 처리할 수 있습니다. [**Get the App** — It’s Free](https://apps.shopify.com/jotform-ai-chatbot?jfNext=1) 항목 목록 보기 에이전트가 도움이 되는 링크 목록을 제공하도록 허용하세요. Slack 메시지 보내기 AI 에이전트의 자동 Slack 알림으로 실시간으로 업데이트를 받아보세요. 이미지 표시 단계 안내, 혜택, 캠페인 그래픽, 프로모션 또는 문제 해결을 보여 주기 위해 이미지를 활용하세요. Google Calendar에 일정 설정 AI 에이전트가 사용자의 가용 시간에 맞춰 고객 예약을 관리하도록 하세요. 이메일 알림 보내기 에이전트가 필요에 따라 이메일을 작성하고 보낼 수 있도록 허용하세요. 웹 사이트에서 찾기 에이전트가 사이트를 검색하여 고객에게 도움이 되는 콘텐츠를 전달하도록 설정하세요. 동의 얻기 대화 중 고객 동의를 요청할 수 있도록 AI 에이전트를 활성화하세요. 양식 에이전트가 양식을 작성해 고객 피드백과 데이터를 수집하도록 허용하세요. 항목 목록 보기 에이전트가 도움이 되는 링크 목록을 제공하도록 허용하세요. Slack 메시지 보내기 AI 에이전트의 자동 Slack 알림으로 실시간으로 업데이트를 받아보세요. 이미지 표시 단계 안내, 혜택, 캠페인 그래픽, 프로모션 또는 문제 해결을 보여 주기 위해 이미지를 활용하세요. Google Calendar에 일정 설정 AI 에이전트가 사용자의 가용 시간에 맞춰 고객 예약을 관리하도록 하세요. 이메일 알림 보내기 에이전트가 필요에 따라 이메일을 작성하고 보낼 수 있도록 허용하세요. 웹 사이트에서 찾기 에이전트가 사이트를 검색하여 고객에게 도움이 되는 콘텐츠를 전달하도록 설정하세요. 동의 얻기 대화 중 고객 동의를 요청할 수 있도록 AI 에이전트를 활성화하세요. 양식 에이전트가 양식을 작성해 고객 피드백과 데이터를 수집하도록 허용하세요. 워크플로우 실행 트리거 고객이 구매를 완료하는 즉시 워크플로가 자동으로 시작되도록 하세요. 사진 촬영 고객이 채팅에서 바로 사진을 촬영하고 전송할 수 있도록 하세요. 일정 설정 에이전트가 사용자의 가용 시간에 따라 고객 일정을 예약하도록 하세요. 동영상 보여주기 스마트한 채팅 내 영상 응답으로 스토어에 생동감을 더하세요. Google Drive로 전송 에이전트가 문서, 이미지 또는 동영상을 수집하여 Google Drive로 전송하도록 허용하세요. ![Image 17: Google Maps Icon](https://cdn.jotfor.ms/p/ai/shopify-agent/assets/img-min/homepage/maps-icon.svg) 위치 표시 에이전트가 Google Maps를 사용해 매장 위치를 표시하도록 허용하세요. 정보 요청 에이전트가 채팅 중 고객으로부터 정보, 값 또는 데이터를 수집하도록 허용하세요. 체크리스트 표시 에이전트가 체크리스트를 표시하고 각 단계를 안내하도록 허용하세요. 워크플로우 실행 트리거 고객이 구매를 완료하는 즉시 워크플로가 자동으로 시작되도록 하세요. 사진 촬영 고객이 채팅에서 바로 사진을 촬영하고 전송할 수 있도록 하세요. 일정 설정 에이전트가 사용자의 가용 시간에 따라 고객 일정을 예약하도록 하세요. 동영상 보여주기 스마트한 채팅 내 영상 응답으로 스토어에 생동감을 더하세요. Google Drive로 전송 에이전트가 문서, 이미지 또는 동영상을 수집하여 Google Drive로 전송하도록 허용하세요. ![Image 18: Google Maps Icon](https://cdn.jotfor.ms/p/ai/shopify-agent/assets/img-min/homepage/maps-icon.svg) 위치 표시 에이전트가 Google Maps를 사용해 매장 위치를 표시하도록 허용하세요. 정보 요청 에이전트가 채팅 중 고객으로부터 정보, 값 또는 데이터를 수집하도록 허용하세요. 체크리스트 표시 에이전트가 체크리스트를 표시하고 각 단계를 안내하도록 허용하세요. 항목 목록 보기 Slack 메시지 보내기 이미지 표시 Google Calendar에 일정 설정 이메일 알림 보내기 웹 사이트에서 찾기 항목 목록 보기 Slack 메시지 보내기 동의 얻기 양식 워크플로우 실행 트리거 사진 촬영 일정 설정 동의 얻기 양식 동의 얻기 양식 워크플로우 실행 트리거 사진 촬영 동영상 보여주기 Google Drive로 전송 ![Image 19: Google Maps Icon](https://cdn.jotfor.ms/p/ai/shopify-agent/assets/img-min/homepage/maps-icon.svg) 위치 표시 정보 요청 체크리스트 표시 동영상 보여주기 Google Drive로 전송 동영상 보여주기 Google Drive로 전송 ## Reach customers effortlessly Connect with customers wherever they are — over your website, SMS, WhatsApp, Messenger, email, and phone. Easily embed your agent in your store to engage shoppers anytime, anywhere. [**Get the App** — It’s Free](https://apps.shopify.com/jotform-ai-chatbot?jfNext=1) ![Image 20: Reach customers effortlessly](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvYWkvc2hvcGlmeS1hZ2VudC9hc3NldHMvaW1nLW1pbi9ob21lcGFnZS9yZWFjaC5wbmc=/reach.png?w=40&t=1) ## 사용자들의 후기 “The chatbot was very easy to use and customize. It came with a default configuration that helped us deploy the chatbot quickly.” **FARMISTORE** “It was very easy to set up, it is user friendly and is a very responsive AI agent.” **The Beautree** “Excellent app, great AI chat features.” **Vibe Home** ## Ready to take your store to the next level? [**Get the App** — It’s Free](https://apps.shopify.com/jotform-ai-chatbot?jfNext=1)[라이브 이벤트 보기](https://www.jform.co.kr/ai/shopify-agent/webinar/) ## 자주하는 질문 * ### What are Shopify AI Agents? Shopify AI Agents are AI-powered chatbots designed for Shopify store owners. They provide 24/7 customer support directly from your Shopify store by answering common questions, showing order statuses, recommending products, and even triggering Jform forms directly through the chat interface — all without any coding required. * ### Why should I use Shopify AI Agents? Shopify AI Agents help you reduce manual customer service workload, save on support costs, and offer round-the-clock assistance to your shoppers. They improve conversion rates by offering personalized help, streamlining repetitive inquiries about things like order tracking and return policies, and giving your brand a consistent, helpful presence available by chat or voice conversation. * ### Can I install Shopify AI Agents from the Shopify App Store? Yes. Simply search for “Jotform AI Chatbot & Live Chat” in the Shopify App Store, install it, and connect it to your store. * ### What types of questions can the AI Agent answer? The Shopify AI Agent can answer a wide range of customer questions, including: * Shipping and return policies * Order status and tracking * Product details and availability * Store hours and contact information * Discounts and promotions * 자주 묻는 질문들 * ### Can Shopify AI Agents recommend products? Yes! The agent provides smart product recommendations based on your store’s catalog. It can display product options, send direct product links, and help guide shoppers to complete their purchases. * ### Can Shopify AI Agents show my customers their order status? Absolutely. Once connected to your Shopify store, the agent can look up and share order status based on customer input. * ### Can customers talk to a real human if needed? Yes. You can take over a Shopify AI Agent’s chat from Jotform’s Conversations interface. This hybrid approach offers both speed and a personal touch. Open your Shopify AI Agent’s Conversations page in Shopify and select **View** next to a particular conversation to open Jotform’s interface, which allows you to take over the chat yourself if you wish. * ### Can I customize the AI Agent’s tone and appearance? Yes. You can test and tune your agent’s responses before going live to ensure they reflect your brand’s voice. You can also match the chat window’s appearance to your store’s branding for a seamless experience. * ### Does it support channels beyond website chat? Shopify AI Agents can communicate with customers via chat or voice conversations. * ### Can I customize the look and feel of my AI Agent to match my store’s branding? Absolutely! With your agent’s style settings, you can fully personalize your chatbot’s appearance to seamlessly align with your store’s visual identity. 방법은 다음과 같습니다: * Color customization: Set your own brand colors or create a custom gradient to perfectly match your store’s theme. * Font and text styling: Choose fonts and text colors to keep your agent’s messages visually consistent with your site. * Chat window positioning: Decide whether the chat window appears on the left or right side of the screen — ideal for adapting to your layout and design preferences. * Avatar animation: Add a subtle pulsing animation to your AI Agent’s avatar to gently catch visitors’ attention and increase chat engagement. * ### How does my AI Agent learn about my store and products? Your AI Agent is automatically trained on your store’s real Shopify data as soon as you connect it — no manual setup required. This ensures accurate, brand-aligned responses from day one. Here’s what happens: * Auto-sync on setup: The moment you link your Shopify store, your product catalog, collections, FAQs, policies, and other content are added to the AI Agent’s knowledge base. * Product and collection awareness: Your agent can instantly answer questions about products, availability, and collections using your full inventory data. * Campaign and promotion knowledge: The AI Agent is aware of active discounts, campaigns, and featured items. This means it can share timely offers with customers. * Always on-brand responses: Because it’s trained on your store’s content and tone, every response feels like it’s coming from your team. * ### How can I track customer conversations with my AI Agent? The Conversations page in Shopify allows you to track every interaction your AI Agent has with customers, giving you easy access to chat history, insights, and more — all from within your Shopify dashboard. Here’s what you can do: * Real-time chat log: Monitor recent conversations as they happen, including timestamps and actions like product inquiries and order tracking. * Customer insights: Identify returning users and review their past inquiries, helping you personalize future interactions and improve customer service. * Quick navigation to Jform: By selecting **View** next to a particular conversation, you can jump to Jotform’s Conversations page, allowing you to take over the chat yourself, rate the conversation to improve your agent, and more. * ### How does live chat work with my AI Agent? Shopify AI Agents offer live chat support. You can also take over agent conversations from Jotform’s Conversations page. This hybrid approach combines the speed of AI with the personal touch of human support, ensuring a smooth customer experience every time. * ### How do I add the AI Agent to my Shopify store? Install the Jform AI Chatbot & Live Chat app from Shopify’s App Store, then create an agent and publish it to add it to your store. In the Shopify theme editor’s App embeds panel, you can enable or disable the chatbot with a single toggle — no coding required. * ### What tools and integrations do the Shopify AI Agents support? Your AI Agent comes equipped with a powerful set of tools and integrations designed to enhance the customer experience and streamline operations. These include showing images, taking photos, triggering workflows, sending emails, connecting with tools like Slack, Google Drive, Box, and much more. From the app’s Shopify page, select **Go to Jform** to open your agent in the Jform AI Agent Builder and view the full range of options and actions. 더 보기