Set up an action that sends form questions directly inside Instagram DMs based on user intent. Whether a follower wants to buy a product, book a service, or request information, your AI Agent automatically launches the right form flow—no links required.
Turn user requests into structured data collection without breaking the conversation. By using AI Actions, you can define specific triggers (like “buy product”) that prompt your AI to start asking form fields one by one, ensuring a seamless and personalized experience.
Automate Form Delivery with Custom Actions
In the Actions panel, link conditions to forms so your AI knows exactly when to start collecting information. This keeps responses contextual and ensures followers only see relevant questions.
Use the “User wants to” condition in Actions to define when a form is launched. For example, if the user says “I want to buy product,” the AI immediately starts the matching form sequence.
Instead of sharing a link, the AI asks each form question in the chat, validates responses, and submits the data to Jform in the background—keeping the interaction smooth and conversion-friendly.