Take Over the Chat
채팅 인계하기
Deliver seamless customer service by enabling human agents to step in when AI-led conversations need a personal touch. Whether through chat or phone, ensure every query is resolved promptly and with care.
Strike the perfect balance between automation and human expertise. With the Take Over Chat feature, you can ensure smooth transitions between AI and your team, offering customers flexible and personalized support when it matters most
채팅으로 인계하기
When a conversation requires human intervention, the AI can instantly pass the conversation to a human agent. This ensures that users receive personalized assistance, especially for complex inquiries that need expert knowledge.
실시간 중재
인간 에이전트는 긴급하거나 중요한 문제가 있는 경우 실시간 채팅 세션을 즉시 인수할 수 있으므로 대화 흐름이 중단되지 않고 고객의 요구 사항을 신속하게 해결할 수 있습니다.
Conversation Continuity
Human agents gain full access to the AI-provided chat history, ensuring they have complete context for the discussion, leading to smoother transitions and informed support.
운영 효율성 향상
By involving human agents for escalated issues, businesses can ensure critical concerns are addressed promptly, fostering trust, reducing churn, and improving overall brand reputation.
Jform AI 에이전트 및 챗봇 앱
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